We assure that our customers will always receive top-quality member service and technical support.

• Toll-free Technical Support: 1-800-258-3843 (option 3)
• Standard Technical Support: 1-585-586-2000 (option 3)
• Email Support: help@militaryemail.com
• Support Hours: 7:00 am to 8:00 pm EST, Monday - Friday

System Requirements
MilitaryEmail is web-based, so all you need is a web browser and an internet connection. MilitaryEmail will work with any hardware and any major operating system.

• Firefox (Windows, Mac OSX, and Linux)
  Download Firefox from Mozilla.org
• IE 5.5 and IE 6 (Windows 98, 2000 and XP)
  Download Internet Explorer updates from Microsoft
• Mozilla 1.7.x (Windows 98, 2000, XP, Mac OSX, and Linux)
  Download the latest from Mozilla.org
• NOTE: Regardless of the browser used, certain MilitaryEmail applications also require Java.

Training
MilitaryEmail offers the option of online training in order to assist you in maximizing MilitaryEmail's capabilities. Please click here to get started.

Documentation
MilitaryEmail offers you downloadable documentation to assist you.

• Getting Started Guide
  
  View/Download [PDF]
  
  
• User Manual
  
  View/Download [PDF]